Privacy Policy

Background

SalesPsych Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our clients and customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Company name: SalesPsych Ltd
Registered in England & Wales under company number: 11459242
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
VAT Registered: GB 309 9316 86
Email address: enquiries@salespsych.co.uk
Telephone number: +44 (0)7398 265 256

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we Please contact us using the details in Part 11 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Information Commissioner’s Office https://ico.org.uk/.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

The personal data we collect directly or indirectly varies according to the relationship we have with you and can include any or all of the following:

  • Name;
  • Gender;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • Profession;
  • Payment information;
  • Information about your preferences and interests;
  • Your link to other people using our tools;
  • Information relating to assessment or development processes you have taken part in with us;
  • Other information you intentionally share (e.g. testimonials, feedback)
  • Device information, such as information about your web browser, cookies, IP address and time zone
  • Usage data, for example how you interact with our websites and online tools
    Information from other sources such as our payment and delivery partners
  • Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address will be truncated before transmission. On our behalf Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this you may not be able to use the full functionality of this website. In addition to that you may prevent the collection of the information generated by the cookie about your use of the website (including you IP address) and the processing of this data by Google if you download and install the browser plugin. For more information on how Google deals with privacy please see the Google privacy policy.

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one or more of the following purposes (according to the relationship you have with us):

  • Providing and managing your account.
  • Supplying our products and services to you.
  • Personalising and tailoring our products or services for you.
  • Monitoring, maintaining and optimising our services.
  • Communicating with you. This may include responding to emails or calls from you and/or connecting with you on social media platforms such as LinkedIn (you can opt out of any request to connect on social media).
  • Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe button on any of our emails or contacting us at enquiries@salespsych.co.uk)
  • Research we are conducting ourselves or with third parties (data would be anonymised).
  • Responding to legal requests.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone and/or post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
If you have purchased something from us then we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
You can find specific details of how long we keep your data for in the Terms of Use relating to the service that we provide for you, or the contract we have with you.

8. How and Where Do You Store or Transfer My Personal Data?

Our data is stored within the European Economic Area (EEA). We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption. We also make sure that any third parties that we deal with keep all personal data that they process on our behalf secure.

  • Links to and from other websites – this website contains links to other websites. This privacy policy applies only to salespsych.co.uk
  • Following a link to another website – if you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
  • Following a link from another website – if you come to this website from another website, we may receive information from the other website. We do not use this data. You should read the privacy policy of the website you came from to find out more about this.

9. Do You Share My Personal Data?

We may share your data with one or more of our service providers who help us with areas such as our payment, delivery and marketing systems. The specific Third Parties we use are listed on our Third Parties page. We may also sometimes ask for your consent to share some of your personal information with others (e.g. a testimonial you may have given us). In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. We may also disclose your personal data to a prospective seller or buyer, in the event that we sell or buy any business or assets. If SalesPsych Ltd, or some of its assets, are acquired by a third party, personal data about its customers will be one of the transferred assets. If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will aim to respond to your subject access request within two weeks and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

  • Email address: enquiries@salespsych.co.uk
  • Postal Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be made available on this page.

SalesPsych Ltd

SalesPsych Ltd is a registered company in England and Wales: 11459242, VAT registered: 309 9316 86.
Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Copyright © 2020 SalesPsych Ltd. All rights reserved. View Privacy Policy and Terms and Conditions.