Orders are shipped from the UK. We do dispatch worldwide. Postage costs will be calculated at checkout according to your country code, customs duty (if applicable) and the size/weight of the items ordered. We normally dispatch products within 1 working day of ordering. At times, for whatever reason, this may not be possible so please allow up to 10 days for delivery in the UK and up to 21 days for other countries. We will let you know if your order is likely to take longer than this. If you are ordering a large quantity of any product, or need delivery for a particular date, we recommend that you contact us before placing your order so that we can be sure we can meet your needs. For any queries you can contact us at firstname.lastname@example.org or call us on +44 (0)7398 265 256.
If you would like to return items to us you can do so up to 14 days after delivery and receive a full refund, providing that items are unused and in their original condition. Please contact us at email@example.com or call us on +44 (0)7398 265 256 and we will provide you with a returns authorisation number. Please package items securely and include your details, the returns authorisation number and the reason for the return. Please note that you will be responsible for the costs of returning the goods unless we delivered an item to you in error or an item is faulty. We recommend that you use a recorded delivery service. This does not affect your statutory rights.
If you need to cancel a place on one of our Workshops, you can do so and receive a full refund if you give us at least 28 days notice.
If you cancel between 28-14 days of the workshop date we will issue a refund of 50%. We are unable to provide any refund for workshop places that are cancelled with less than 14 days notice. However, we will always try to accommodate you on another workshop on another date if at all possible. Please contact us at firstname.lastname@example.org or call us on +44 (0)7398 265 256 to cancel any workshop places.
SalesPsych Ltd is a registered company in England and Wales: 11459242, VAT registered: 309 9316 86.
Registered address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.