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Putting people at the heart of selling.
We help leaders, teams and individuals increase sales through human science by people by putting people at the heart of selling. We offer cutting edge psychology-based sales training and coaching that will transform your sales performance and results.
Traditional sales training simply isn't working anymore.
Only 37 per cent of all salespeople are consistently effective, and over 50 per cent of salespeople regularly miss their targets (Hoffeld, 2016).
Huma Khan, Founder
Sales psychology is about understanding your buyer, and the influence you as the salesperson can have on them at a much deeper level. Human beings are not rational economic creatures. We don't always buy what we say we're going to buy or even what we need, and that's because 95% of decision making is subconscious and driven by our underlying feelings, emotions and desires (Zaltman, 2003). To be a great salesperson in the 21st century you need to understand how your mindset interacts with that of your customers.
Whether you’re a seasoned salesperson or entirely new to selling, developing a sales growth mindset will help you cultivate the positive, optimistic and resilient mindset proven to be associated with the highest performing salespeople in the world (Seligman, 1991). We help you to operate as your ‘best self’, overcome any negative selling experiences you’ve had and challenge long-held limiting beliefs that may be holding you back from realising your true potential.
Because it is grounded in human science and we put the people involved in the buyer-seller relationship at the heart of what we do. Irrespective of our jobs, we are all salespeople, we persuade and influence people all the time. Selling is not just about ‘what’ we sell but, ‘how’ we sell and - the key to success is understanding what is going on inside our heads and the minds of our customers. To be a great salesperson we need to stop thinking like a seller and start thinking like a buyer and that starts with understanding ourselves first.
With 53 per cent of customer loyalty being driven by the salesperson’s behaviour (Hoffeld, 2016), it's time to stop focusing all our energies on the sales process and start paying more attention to the people involved in the buyer-seller relationship.
Decades of scientific research combined with sales expertise to remove psychological barriers and replace them with a high performing sales growth mindset.
When you understand how a buyer thinks and feels during the sales process you will create a powerful shift in your approach and ability to convert more sales.
New to selling or want to brush up on your selling skills? Our training delivers the foundations of sales process skills and knowledge everyone needs.
Only 37 per cent of all salespeople are consistently effective, and over 50 per cent of salespeople regularly miss their targets (Hoffeld, 2016).
So, what is the answer...?
"That was the best hour I’ve spent in a long time, it was so good to just take a step back and speak to someone objectively about my business and sales plan. I’ve picked up several key insights that are worth a million bucks alone, I know what I need to do now! Really looking forward to the next session.“
Abid Ali, Founder & Podiatrist, Biomechanix Clinic
“Huma delivers a wonderful customer engagement workshop for my team providing sound advice and best practice methods which my team are now making full use of. She is passionate about sales and understands what it takes to create a strong customer partnership. “
Premal Patel, VP & Managing Director, Catalina Marketing UK
"Thanks so much for the ‘Sales Growth Mindset’ Power Hour session. The workshops this afternoon have been super high energy with lots of fantastic revenue-driving ideas generated that we will shape over the coming weeks to take to our client. We will definitely share our successes with you.”
Clare White, Business Development Director, Catalina UK
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